The Design Process: Admin on Demand

A Practical Walkthrough of Rapid E-Learning Design

Creating the Admin On Demand e-learning module was an exciting opportunity to bring instructional design theory to life through rapid prototyping and functional simulation. Designed to train employees on how to safely and independently request administrative access on a Mac, the module blends real-world relevance, interactivity, and back-end functionality—all within a short design cycle.

🛠️ Following the Instructional Design Lifecycle

1. Analyze

The need for this module stemmed from common technical bottlenecks: employees requesting full admin rights without understanding the implications or process. I collaborated with technical leads and support documentation to identify the key use case—using a utility like Admin On Demand via Task Manager. The learning goal was clear: enable users to complete this task independently and securely.

2. Design

Using storyboarding tools like Canva and scripting tools, I mapped out a simple user path:

• A short scenario-based intro

• Step-by-step walkthrough using simulated interface

• Help button "?" for guidance

• A “Now You Try” section with input validation

• A short debrief and optional survey

Key learning principles embedded:

• Microlearning

• Just-in-time guidance

• Visual hierarchy and focus cues

  
  

3. DevelopAdobe Captivate (Classic) served as the primary authoring tool. I coded basic functionality using JavaScript for timed transitions and conditional feedback, embedded data tracking through SCORM, and integrated basic learner analytics.Project settings were adjusted to enable scalable HTML output and LMS compatibility.

Some functional features:

• Interactive hover states and click triggers

• Input fields mimicking username/password prompts

• Replay and reset buttons for repeatability

• Simulated loading animations for realism

• Basic reporting on quiz completion and slide progress

  
  

4. Implement

The module was hosted on Netlify for testing purposes and later exported as a SCORM package for LMS integration. It was designed to support both web-based and LMS-based delivery. Learner testing showed users were able to follow the process without assistance, validating the flow.

5. Evaluate

I embedded a Google Form at the end to gather qualitative feedback and supplemented it with slide-level tracking in LMS reporting. Planned next steps include:

• Adding branching paths for different OS versions

• Embedding short video explainers for visual learners

• Enhancing feedback options based on learner input patterns

💡Reflection:

This module was part of a mini-series for onboarding and technical tutorials, showing that instructional design isn't just about slides—it's about anticipating real user behavior and building purposeful digital experiences.

▶️ Try it out yourself: Launch Admin On Demand Module